As we highly value customer satisfaction, we strive to get your beautiful product to you as soon as possible. Hence if in stock, we will ship the product within one business day of payment clearance.
For standard delivery within Australia, we use Parcel Post service from Australia Post, which delivers the item within 2 to 5 business days. However you can also opt for the quicker Express Post or Courier Post at an additional cost and the tracking number will be emailed to you shortly after posting. This option is recommended if you are purchasing a product worth a significant amount.
For international delivery, we also use Australia Post and the postage will be calculated according to the type of delivery option selected. Please check for import restriction in your country on any products as this may impede or hinder the delivery process.
All product prices do not include shipping cost hence it will be added onto the total price once you input your location and select the shipping option. If you choose the option with the tracking service, you can track the item on (link to Australia Post website). If you do not receive the item within a reasonable time period, please contact us and we will make an enquiry and update you as soon as possible.
Pick up is also available at any of our stall locations (Link for our stall locations). Please contact us one day before pick up in order to ensure that the item is available and ready for collection at the location.